Customer Engineer, Google Cloud Platform, SMB (English, Japanese)

About the job

Technology is at the core of everything we do, especially in the world of Internet advertising. Sales Engineers are the behind-the-scenes brains for the proposals the Partner Development team pitches to our partners. Your strong software development background, detailed knowledge of web technologies and online advertising are key to working with the engineering and sales teams to create custom solutions for our partners. You are responsible for the entire technical back-end, from interpreting and writing technical specifications to the creation and implementation of the final plan. As the go-to technical expert for the team, you help design the solutions that make our partnerships successful.

When leading companies choose Google Cloud it's a huge win for spreading the power of cloud computing globally. Google Cloud accelerates organizations’ ability to digitally transform their business with the best infrastructure, platform, industry solutions and expertise. We deliver enterprise-grade solutions that leverage Google’s technology–all on the cleanest cloud in the industry. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems. In this role, you will assist your partner sales Googlers by problem-solving key technical issues for our customers. You will liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

• Work with the team to identify and qualify business opportunities, understand key customer technical objections, and develop the strategy to resolve technical blockers.
• Share in-depth Google Cloud expertise to support the technical relationship with customers, including technology advocacy, supporting bid responses, product and solution briefings, proof-of-concept work, and partnering directly with product management to prioritize solutions impacting customer adoption to Google Cloud.
• Work directly with Google Cloud products to demonstrate and prototype integrations in customer and partner environments.
• Recommend integration strategies, enterprise architectures, platforms, and application infrastructure required to successfully implement a complete solution on Google Cloud.
• Acquire new logos, create and build customer relationships from scratch, and establish yourself as a trusted advisor on their long-term technology and business decisions.